A toll free number is designed to give a company a geographic anonymity while allowing a free to call service. Being free to call means the company subsidises the cost for their callers so there customer can call for free. Please note that some countries do not support mobile phone free surcharge, basically meaning that some countries like the UK charge callers from mobile phones to call toll free numbers.
Toll free numbers are generally in country only and are not normally viable for international calling. However there are companies like that allow you to purchase toll free numbers from anywhere in the world, allowing to route internal country toll free numbers to anywhere in the world, giving you as a company the ability to advertise where you like. For example, US toll free numbers can route to any international location, giving you the ability to be able to advertise your product or service in the USA while being based in Europe and with the explosion of the Internet this makes your services more viable Internationally.
Plus, you have the benefit in not dealing with the hassle associated with relocating or physically establishing your business abroad. No need to go hire new staff or worry about the risks, a toll free number can offer your services on the door step of those customers you wish to appeal to. This is a great way to expand your business by broadening your customer base.
The benefits linked to having a toll free number are endless. Not only will a free contact phone number improve your customer satisfaction, but it will also improve your company credibility by enhancing the business’ image. Other benefits include having a choice of number that you represent yourselves with and giving the customers a contact number that’s easy to remember. Along with your choice in number portability, you can also use your toll free number as a marketing tool. You can do this by tracking your marketing efforts with a telephone whisper that announces where your customer is calling from. For example, advertise a particular number on a website and those calls will be made known to you that that is where your customer found your services.